Changing the date or time of your consultation

How to change the date or time of your consultation

You can call Social Security Scotland free on 0800 182 2222 to change your appointment.

You'll need to do this at least 24 hours before your original appointment.

If you miss your consultation 

If you miss the consultation, call Social Security Scotland free on 0800 182 2222 to arrange a new one.

Let Social Security Scotland know as soon as possible if you cannot go to the consultation. They can help you arrange another date or time.

It’s important that you take part in the consultation. Social Security Scotland will use the information you discuss to make a decision on your application. If you do not go to a consultation, they’ll need to make a decision based on the information you've already given them.