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Having a review with Social Security Scotland

When your review will happen

Social Security Scotland will review your Adult Disability Payment around the same time as the Department for Work and Pensions (DWP) would have reviewed your Personal Independence Payment (PIP). 

If you were due a review of your PIP with DWP around the time of the move, Social Security Scotland will send you letter with:

  • your review date
  • more information about your review

They’ll then send you a review pack with a form to fill in and instructions about how to complete it. You do not need to do anything until you receive the review pack.

You can fill in this form:

  • using the printed form
  • online
  • over the phone

There are advisers across Scotland who can help you fill in the form. Call Social Security Scotland to find an adviser near you. 

You can call Social Security Scotland free on 0800 182 2222. Opening times are Monday to Friday, 8am to 6pm.

Find out what to do if you need help contacting Social Security Scotland, or are calling from abroad.

If you're a British Sign Language user, you can use the contactSCOTLAND app to contact Social Security Scotland by video call.

If nothing has changed

If nothing has changed since the last time you last told DWP about your condition:

  • you can tick a box at the start of the form and not fill out the whole form
  • your payments should stay the same although Social Security Scotland may ask for more information

Find out more about the review process.

Getting supporting information

You may need help to get information from people involved in your care or who understand your needs. If so, Social Security Scotland can ask them for you.
Find out about how Social Security Scotland can help you gather supporting information.

Social Security Scotland will already have any information you have shared with DWP.

Taking part in a consultation

Social Security Scotland will only ask you to take part in a consultation if there's no other way to find the information they need for a review. 

Most people will not need to take part in a consultation.

If you are invited to take part in a consultation, you should go. You’ll be able to take part:

  • by phone, video call or in person
  • at a time and date that suits you


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