Sending documents
Supporting information for reviews
You may need to send supporting information to Social Security Scotland as part of your review.
This can be provided by:
- a professional person involved in your treatment or care, or who understands your needs
- someone who knows how your condition affects you day to day and understands your needs like a family member, friend or unpaid child minder
When to send supporting information
Send supporting information with your review form.
If you do not have supporting information when you submit your review form, you can send it up to 28 days later.
Social Security Scotland only needs to see information about changes. There’s no need to send a document again if they've already seen it.
If you tell Social Security Scotland nothing has changed, they may still ask you for supporting information as part of your review.
How to send your documents
Uploading your documents online is the fastest way to get them to Social Security Scotland. You can save a scan of your document or take a picture with a smartphone.
You can also send Social Security Scotland photocopies of your documents in the post. It can take up to 2 weeks to return any original documents you send. You can make photocopies at your local library.
Send your documents by post to:
Child Disability Payment
PO Box 27167
GLASGOW
G4 7EA
You should write the following information on your photocopies:
- your full name
- your date of birth
- your National Insurance number
- the name of the child
- the words ‘Child Disability Payment’
You can find your National Insurance number:
- on your payslip or P60
- on letters about your tax, pension or benefits
- in the National Insurance section of your personal tax account
Help with supporting information
You can ask Social Security Scotland to gather supporting information for you.
It may take longer to process your review if they get the supporting information for you.
Find out what to do if you need help contacting Social Security Scotland, or are calling from abroad.