Upload your documents
When you apply for a benefit or report a change in circumstances, Social Security Scotland may ask you to send in some documents. This is to help them make a decision or process your changes.
You can send your documents online or by post.
Send documents online
You can send a photo, screenshot or scan of your documents. Make sure you can see all the details clearly. Your file must be one of these types: DOCX, PDF, JPG, PNG, GIF, BMP, TIFF, PPTX, XLSX, JPE
Do not upload application forms online. You must return application forms in the pre-paid envelope, otherwise this may delay the application.
Send documents by post
You can also send documents to Social Security Scotland by post. You should only send photocopies.
There's a different address for each benefit. You can find this on:
- letters from Social Security Scotland about your benefit
- mygov.scot pages for each benefit
If you'd like a pre-paid envelope to send your documents, contact Social Security Scotland and they'll send you one.
Help with sending documents
Contact Social Security Scotland if you need help with your application or sending documents. Your local Citizens Advice Bureau can also help with questions about benefits.
You and your data
Social Security Scotland holds and processes personal data in compliance with UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you want to know more about how Social Security Scotland use your data, read the privacy notice.