How to make a complaint to Social Security Scotland

When you make a complaint to Social Security Scotland, please tell them:

You can contact Social Security Scotland to complain by:

You should send written complaints to:

PO Box 10304

Dundee

DD1 9FZ

If you have trouble making your complaint, or want this information in another language or format, please contact Social Security Scotland.

They can help with:

interpretation, translation and transcription services in over 100 languages
British Sign Language (BSL) video relay service, available through Contact Scotland
letters, information and guidance available in braille, large print, easy read and various audio formats
online content that is compatible with screen reader software on Jaws, Voiceover and Non Visual Desktop Access (NVDA) platforms

There is a problem

Thanks for your feedback

Was this helpful?

Yes

Your comments

Your feedback helps us to improve this website. Do not give any personal information because we cannot reply to you directly.

Choose a reason for your feedback

Your comments

Your feedback helps us to improve this website. Do not give any personal information because we cannot reply to you directly.

Yes, but

Choose a reason for your feedback

Your comments

Your feedback helps us to improve this website. Do not give any personal information because we cannot reply to you directly.