Contact Social Security Scotland

You can contact Social Security Scotland by webchat, phone or post.

Webchat, phone or post

How to contact Social Security Scotland, give feedback or make a complaint.
Complain about Social Security Scotland

You can complain about Social Security Scotland in person, by phone, in writing, online or on social media.
Report benefit fraud in Scotland

Use the online form to report someone you have reason to think is committing benefit fraud in Scotland.
Unacceptable actions policy of Social Security Scotland

Information about how Social Security Scotland handles and processes unacceptable client actions
Contact from Social Security Scotland

How to recognise when a text message or email from Social Security Scotland is genuine, and how to identify phishing or fake text messages or emails.

Information