Supporting information for Adult Disability Payment reviews
In a review, you’ll need to send documents to Social Security Scotland. The documents confirm changes to your needs, conditions and circumstances. This is called supporting information.
You can provide documents if you have them. Social Security Scotland can also help gather supporting information on your behalf. This might mean it takes longer to process your review.
Social Security Scotland can help if:
- you’re unsure what information to give them
- you do not know where to find the information
What to send
Supporting information is usually a copy of a document about your daily living or mobility needs.
Supporting information you can send includes:
- test results or certificates
- medical reports or letters
- occupational therapy reports
- physiotherapy reports
- discharge letters from hospitals
- reports from Child and Adolescent or Adult Mental Health Services
- social care assessments or social work assessments
- reports or letters from social workers or carers
- educational support plans
- care plans or treatment plans
Social Security Scotland only needs to see information about changes. There’s no need to send a document again if they have already seen it.
How to send your documents
Uploading your documents online is the fastest way to get them to Social Security Scotland. You can save a scan of your document or take a picture with a smartphone.
You can also send Social Security Scotland photocopies of your documents in the post. It can take them up to 2 weeks to return any original documents you send.
Send your documents by post to:
Adult Disability Payment
PO Box 27167
You should write the following information on your photocopies:
- your full name
- your date of birth
- your National Insurance number
- the words ‘Adult Disability Payment’, so Social Security Scotland knows what benefit you get
You can find your National Insurance number:
- on your payslip or P60
- on letters about your tax, pension or benefits
- in the National Insurance section of your personal tax account
If you need help with supporting information
If you would like some help to gather supporting information:
- find out how Social Security Scotland can help
- or call free on 0800 182 2222
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