Information

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Moving your benefit

The Department for Work and Pensions will tell you when it is time to move

When it's time for your benefit to move, the Department for Work and Pensions (DWP) will contact you. 

DWP will keep paying you until Social Security Scotland start to pay you.

Once your benefit starts to move, Social Security Scotland will send you a letter. The letter will tell you what happens during the move.

This letter will go to the address that DWP has, so make sure DWP has an up-to-date address for you. 

During the move

DWP will send Social Security Scotland information about your DLA.

During the move, Social Security Scotland may need to call or write to you. This will be to confirm details like:

  • your address
  • your bank account
  • if you normally live in Scotland

If Social Security Scotland does need to call you, they’ll call from this number: 0800 182 2222.

Your Adult Disability Payment award starts the day after your DLA award ends.

DWP will pay your DLA until Social Security Scotland start paying you Adult Disability Payment.

You’ll be paid Adult Disability Payment on a Wednesday. This may be a day later than your payment date with DWP.

After the move

Social Security Scotland will send you another letter when the move is complete. This letter is to let you know:

  • what rate of Adult Disability Payment you’ll get
  • what date your Adult Disability Payment starts

The letter will include the Disability Living Allowance to Adult Disability Payment review form. You should send this form and any supporting information to Social Security Scotland to tell them about your condition and any recent changes to your condition.

Social Security Scotland will use the information in this form to review your award. This is to make sure you’re on the right level of payment. After the review Social Security Scotland will make a decision on your award.

This decision might affect:

  • your Adult Disability Payment amount
  • access to the Accessible Vehicles and Equipment scheme
  • any related benefit payments

Find out about the review process.

If you recently reported a change in your condition or disability to DWP, Social Security Scotland will ask you about the change when the move is complete.

Find out about keeping Social Security Scotland up to date.

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