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Carer Support Payment

How to apply for Carer Support Payment

Last updated
9 Jun 2025

You can apply for Carer Support Payment:

  • using the online form
  • on the phone
  • by post
  • in person

Apply online

You need to register or sign in with myaccount. 

You can save your application as you go, so you can come back to it when it suits you. 

Apply online

Apply on the phone

Call Social Security Scotland free on 0800 182 2222 to apply on the phone.  

Their opening times are Monday to Friday, 8am to 5pm.  

If you need to contact Social Security Scotland from outside the UK, call +44 (0)1382 931 000. This call is not free but you can ask Social Security Scotland to call you back. Check with your phone provider for details of charges. 

Apply in British Sign Language

If you’re a British Sign Language user, you can video call Social Security Scotland using the Contact Scotland BSL app.

Apply in other languages

You can call Social Security Scotland and ask for an interpreter in over 100 languages. They can connect you to an interpreter straight away, or you can book a call in advance.

Apply by post

If you want to fill in a paper form you can either:

The address to send your application to is shown at the end of the form.  

You can get a large print paper form by contacting Social Security Scotland.

Apply in person

A client support adviser from Social Security Scotland can help you apply. They can meet you:

  • at your home
  • at a venue in your local community
  • over the phone
  • through a video call

Learn more about how a client support adviser can help you apply.

Questions you'll be asked 

You can download the paper form to see the questions you’ll be asked when applying for Carer Support Payment.

Learn more about how Social Security Scotland uses your data.

Supporting information

Social Security Scotland will review your application form. After that, they may ask you to send them supporting information to confirm what you tell them in your application form. 

They may need to see documents that show: 

  • how much you earn, if you work 

  • where you live 

  • your UK immigration status if you are not a British citizen 

  • if you've spent time outside the UK, Ireland, Channel Islands or Isle of Man in the last 12 months 

  • you have a genuine and sufficient link to Scotland 

  • if you or a family member are in the UK armed forces or Civil Service 

Learn more about Carer Support Payment if you work.

 

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