A new benefit called Carer Support Payment will replace Carer’s Allowance in Scotland. This is planned to happen between February 2024 and spring 2025 as part of Scottish devolution.
Your benefit will move from the Department for Work and Pensions (DWP) to Social Security Scotland if you:
- get Carer's Allowance
- live in Scotland
You do not need to apply for Carer Support Payment
If you get Carer’s Allowance, you do not need to apply for Carer Support Payment. DWP and Social Security Scotland will move your benefit for you.
If you do not get Carer’s Allowance, find out who can apply for Carer Support Payment.
Your award will stay the same
There'll be no gap in your award and the amount you get will stay the same. DWP will continue to pay you until Social Security Scotland start to pay you. If you get Carer's Allowance Supplement, you'll still get payments twice a year.
When your benefit will move
DWP will send you a letter to say when your benefit will move to Social Security Scotland. This is planned to happen between February 2024 and spring 2025.
Social Security Scotland will send you a letter to say what’s happening during the move. They’ll send you another letter when the move is complete and your Carer Support Payment has started.
Your other benefits
Moving from Carer’s Allowance to Carer Support Payment will not affect your entitlement to other benefits.
If you get benefits from providers like DWP, you might need to tell them when you move to Carer Support Payment.
Social Security Scotland do not know what other benefits you get. So they cannot contact providers for you. But they’ll send you a letter saying how to contact providers.
If your circumstances change
Before the move – and during the move
Report any change of circumstances at GOV.UK. This will help DWP make sure they’re paying you the right amount.
If DWP overpay you, they may claim it back by taking some money off your Carer’s Allowance payments.
When your benefit moves over to Carer Support Payment, DWP will arrange with you if you need to repay an overpayment.
Call DWP free on 0800 121 4600 or contact the Carer’s Allowance unit at GOV.UK.
Social Security Scotland may contact you to confirm details like:
- your address
- your bank account
- whether you normally live in Scotland
If you’re unsure that a call or email is really from Social Security Scotland, call them free to confirm on 0800 182 2222.
After the move
Tell Social Security Scotland if your details or circumstances change after you move to Carer Support Payment.
You can tell Social Security Scotland:
- by post
- on the phone
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