Contact Social Security Scotland
You might want to contact Social Security Scotland to:
- ask questions about Pension Age Winter Heating Payment
- ask for information in another language or format
- report a change in your circumstances
- opt in again to get Pension Age Winter Heating Payment if you previously opted out
Contact Social Security Scotland
You can contact Social Security Scotland by:
- phone
- webchat
- post
Contact by phone
You can call Social Security Scotland free on 0800 182 2222.
If you’re a British Sign Language user, you can use the Contact Scotland service to contact Social Security Scotland.
If calling from outside the UK, call +44 (0)1382 931 000. This number is not free but you can ask us to call you back. You should check with your phone provider to find out about any charges.
Contact by webchat
You can contact Social Security Scotland by webchat.
Contact by post
You can contact Social Security Scotland by post.
Write to this address:
Pension Age Winter Heating Payment
PO Box 10326
DUNDEE
DD1 9HB
About Social Security Scotland
Social Security Scotland pays Pension Age Winter Heating Payment.
It’s responsible for managing benefits devolved to Scotland. Find out more about Social Security Scotland.
The Department for Work and Pensions shares information with Social Security Scotland to allow them to make this payment. Find out more about how Social Security Scotland will use your data.