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If your circumstances change

If you need any help

Last updated
26 Jul 2021

Call Social Security Scotland free on 0800 182 2222 to get help reporting a change. The opening times are 8am to 5pm, Monday to Friday.

If you need to contact Social Security Scotland from outside the UK call +44 (0)138 293 1000. This call is not free but you can ask them to call you back. Check with your phone provider for details of charges.

Other help available

Contact Citizens Advice Scotland for independent support and advice. You can either:

  • call them on 0808 028 1456
  • go to cas.org.uk
  • visit your local branch

Other organisations and services in your area might also be able to help you. Contact your local council to find out more.

Contact your local council

If you want to tell Social Security Scotland in a language other than English

Call Social Security Scotland free on 0800 182 2222 to tell Social Security Scotland about a change in circumstances in any of over 100 languages, including:

  • Urdu
  • Polish
  • Scottish Gaelic

The opening times are 8am to 5pm, Monday to Friday.

To tell Social Security Scotland about a change in circumstances using the form in a language other than English, call 0800 182 2222 and Social Security Scotland will post one out in your preferred language.

Video call

If you're a British Sign Language user, use Contact Scotland BSL to contact Social Security Scotland by video call.

You and your data

If you want to know more about how Social Security Scotland uses your data, you can read the privacy notice.

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