Changes to personal details

Name

Let Social Security Scotland know if your or the child’s name has changed following: 

• a marriage or civil partnership 
• a legal change of name for any other reason 

Address 

Let Social Security Scotland know if: 

• you have moved house, or the child has moved house 
• you still live at the same address but want Social Security Scotland to send letters to a different address 
• you no longer have a fixed address and you want Social Security Scotland to send letters to a different address 
• you or the child or young person you look after are moving outside of Scotland 

Find out what to send for a change of name or address.  

Call Social Security Scotland free on 0800 182 2222 if you're moving to an address outside the UK. 

Payment details 

Let Social Security Scotland know about changes to thedetails of your: 

• bank account 
• building society 
• credit union 

Call Social Security Scotland free on 0800 182 2222 to report a change in your bank details. 

For your security, you cannot send any change in bank details using the paper or online form. 

Update how Social Security Scotland should contact you 

Contact Social Security Scotland if you want to change: 

• whether you'd like to get text messages or emails 
• the way you want Social Security Scotland to contact you, including by phone, British Sign Language video call or letter 
• whether you'd like to get letters in other formats including braille, easy read, large print, or audio file 
• whether you'd like to get calls and letters in a language other than English 

Find out how to tell Social Security Scotland about these types of change.

If you're a British Sign Language user, use Contact Scotland BSL to contact Social Security Scotland by video call.