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After you apply

What to do if you disagree with a decision by Social Security Scotland or if you've been overpaid.

  1. Benefits if you leave Scotland or travel abroad

    Find out what happens to benefits if you leave Scotland or travel abroad.

  2. If you disagree with Social Security Scotland's decision

    What to do if you disagree with Social Security Scotland's decision on your benefit application

  3. Request a re-determination by paper form

    You can use these forms to ask Social Security Scotland to look again at a benefit decision.

  4. Request an appeal by paper form

    You can use these forms to request an appeal of a Social Security Scotland benefit decision.

  5. Benefit overpayments

    Find information on how to repay any benefits you've been overpaid, including what to do if you cannot afford to pay it back or if you disagree with the decision.

  6. Social Security Scotland Satisfaction Survey for disability payments

    Find out about the Social Security Scotland Satisfaction Survey and how to complete it.

  7. Social Security Scotland satisfaction survey

    Find out about the Social Security Scotland satisfaction survey and how to complete it.

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