Information

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If you need any help

Get help from Social Security Scotland

Call Social Security Scotland free on 0800 182 2222 to ask a question or to get help reporting a change. The opening times are Monday to Friday, 8am to 6pm.

If you need to contact Social Security Scotland from outside the UK call +44 (0)138 293 1000. This call is not free but you can ask them to call you back. Check with your phone provider for details of charges.

If you want to tell Social Security Scotland in a language other than English

Call Social Security Scotland free on 0800 182 2222 to tell Social Security Scotland about a change in circumstances in any of over 100 languages, including:

  • Urdu
  • Polish
  • Scottish Gaelic
  • many of the other languages used in Scotland

The opening times are Monday to Friday, 8am to 6pm.

Video call

If you're a British Sign Language user, you can use the Contact Scotland service to contact Social Security Scotland. 

Other help available

Contact Citizens Advice Scotland for independent support and advice.

You can either:

Other organisations and services in your area might also be able to help you. Contact your local council to find out more.

You and your data

If you want to know more about how Social Security Scotland uses your data, you can read the privacy notice.
 

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