Information

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What you can claim for

You can make one travel claim and one food claim a day per parent/parent substitute and any accompanying siblings under the age of 18.

Transport

Each family can claim back one return car journey a day.

On public transport, each family can claim back up to one return journey a day, one for each parent, parent substitute and any accompanying siblings under the age of 18.

Coronavirus (COVID-19) 

Eligible parents who do not own a car can now use taxis to visit the young inpatient even if public transport is available.

You should speak to the hospital where the young inpatient is being treated. They will tell you how to get approval for a taxi journey in their local area. You can claim back approved taxi journeys for one return journey a day, per claim.

You'll need to provide receipts when you claim.

Parking

You can claim back car parking costs in full when you submit the receipts.

Some hospitals offer a permit for free parking – ask staff if this is available.

Flights

You should only use air travel when it's cheaper than other transport or when it's the only sensible way – for example, island to mainland travel. Flights must be approved by the hospital's local NHS Board before you travel.

You can claim for up to 2 return air journeys a week, one for each parent or parent substitute.

Meals

You can claim a flat rate of £8.50 for food and non-alcoholic drinks per claimant, per day including any accompanying siblings under the age of 18.

The hospital may provide up to 3 meals a day for free, please check local arrangements for more information.

Your hospital might not offer both of these options, but it will offer at least one. Find out what's available at your hospital by speaking to staff. You do no need to collect receipts for meals. Eligible visitors cannot claim for the cost of food if the hospital provides meals free of charge

Accommodation

Your hospital should be able to give you accommodation if needed. If hospital accommodation is not possible, you will get a contribution to reasonable overnight accommodation costs, for one room only, per night. The room must be booked by your hospital.

Twins and multiples

If you have twins or multiples in neonatal care or receiving inpatient treatment and they are in the same hospital, you can only claim once a day under the same rules as a single young inpatient.

The claim form must have details for each of the babies, children or young people.

If you have twins or multiples in different hospitals you can claim expenses once a day for each. To do this you must complete a separate form for each.

Bereavement

If the young inpatient dies prior to discharge, you will still be able to claim for expenses incurred during the time you spent with them. You will not be able to claim for any expenses incurred after they have been moved to the mortuary, funeral directors or to the family home.

What you can not claim for

You can not make a claim from the Young Patients Family Fund for the costs of:

  • loss of earnings
  • parking fines
  • childcare
  • care hire
  • visitors' expenses
  • expenses for other outpatient appointments
  • alcoholic drinks
  • expenses from before 26 July 2021
  • Travel, accommodation and subsistence expenses associated with visiting young inpatients prior to the 26 July 2021 and the establishment of this fund. (This exclusion does not apply to the parents and carers of babies receiving neonatal care before 26 July 2021. Those individuals may still claim allowable expenses up to 26 July 2021 through the Neonatal Expenses Fund).
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