Dealing with disputes

At some point your tenant may have a disagreement with you, after asking to do or replace something you don't think you should.

There are a number of ways of dealing with a dispute with your tenant if you cannot resolve things by talking to them about it.

You can get independent advice from a number of sources, like:

• Citizens Advice Bureau
• Legal Services Agency
• local authority
• housing advice centre, such as Shelter Scotland
• local Law Centre
• a solicitor
• a landlord membership organisation (you may have to pay a membership fee to join one of these organisations)

Your local council can also give you advice on dealing with a tenant dispute.