What Social Security Scotland can answer

You can contact Social Security Scotland about general questions about the transfer process.

They cannot answer any questions about any benefits you receive from the Department for Work and Pensions.

You can call Social Security Scotland free on 0800 182 2222.

They're open Monday to Friday 8am to 6pm.

If you're a British Sign Language user, you can use the contactSCOTLAND app to contact Social Security Scotland by video relay.

They'll be able to access your details quicker if you know your National Insurance number.

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