Get extra support applying for benefits in Scotland
If you’re disabled you can get extra support to understand and apply for benefits from Social Security Scotland.
You can get support from a person known as an advocate.
What an advocate does
The advocate will try to understand your point of view and what you want to happen.
They can help you to:
- apply for a benefit
- make sure you’re heard and understood
- get involved and make decisions
- ask questions and get the information you need
- understand and secure your rights in relation to Social Security Scotland benefits
- express your rights, views, and wishes including what you want to achieve
They will not:
- make decisions for you
- give you advice
- speak for you if you're able to speak for yourself, unless you ask them to
- give their own views or opinions
An advocate cannot be a friend or family member.
You can ask for help from an advocate at any point. This includes before, during or after applying for Social Security Scotland benefits.
If you need an advocate, you should:
- contact Social Security Scotland
- ask them to refer you to the Independent Advocacy Service
You can also contact the advocacy service provider Advocacy.Scot on 0808 196 8901. Find out more about Advocacy.Scot.
Other help available
Contact Citizens Advice Scotland for independent support and advice. You can either:
- call them on 0808 028 1456
- go to cas.org.uk
- visit your local branch
Other organisations and services in your area might also be able to help you. Contact your local council to find out more.
Contact your local council
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Aberdeen City Council
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Aberdeenshire Council
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Angus Council
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Argyll and Bute Council
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Clackmannanshire Council
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Comhairle nan Eilean Siar
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Dumfries and Galloway Council
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Dundee City Council
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East Ayrshire Council
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East Dunbartonshire Council
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East Lothian Council
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East Renfrewshire Council
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Edinburgh Council
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Falkirk Council
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Fife Council
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Glasgow City Council
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Highland Council
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Inverclyde Council
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Midlothian Council
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Moray Council
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North Ayrshire Council
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North Lanarkshire Council
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Orkney Islands Council
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Perth and Kinross Council
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Renfrewshire Council
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Scottish Borders Council
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Shetland Islands Council
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South Ayrshire Council
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South Lanarkshire Council
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Stirling Council
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West Dunbartonshire Council
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West Lothian Council