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If you cannot apply online or need help with your application, contact your local council.
They may offer other ways to apply such as by:
paper application form
What you can get a Crisis Grant for
You can get a Crisis Grant to cover the costs of an emergency.
Examples of this could include if:
you need help to get food or with heating costs
there's a fire or flood at home
you've lost money
an unexpected crisis happens
you're a victim of domestic abuse and you need help with things like moving away from an abuser
you're a grandparent or other relative who has taken over caring for a child, and you're waiting on a transfer of benefits
you're facing a gap in your normal income because of a redundancy or change at work
How long it takes
Most councils will tell you the outcome of your application within 2 working days.
But some councils are taking longer than this due to an increase in applications.
Your local council may let you know how long you’ll wait once you submit an application.
Who can apply
To get a Crisis Grant you need to be on a low income. This does not mean you need to be on benefits.
What counts as a low income
There's no figure that confirms whether you've a low income. As a guide, if you're on one of the benefits below, or your income is about the same as someone who is, it's more likely you can get a Crisis Grant:
Jobseeker's Allowance (JSA) - Income based
Employment and Support Allowance (ESA) - Income based
Crisis Grants are one-off payments and it cannot support your income long term.
If you need help on a low income, check what benefits you might be able to get with entitledto or turn2us.