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How to apply

Before applying for Funeral Support Payment, you should:

To complete this form, you'll need:

  • your National Insurance number
  • details of the funeral director
  • any travel receipts or funeral bills you have so far
  • your bank account details if you'd like Social Security Scotland to pay you and not your funeral director
  • a letter sent to the person who died showing their name and address, and dated within the last 12 months

If the funeral is for someone aged 18 or over

To complete the form, you'll need details of money left by the person who died, which is available and accessible.

This could be:

  • up to date bank statements for any private bank accounts belonging to the person who died
  • details of any cash left by the person who died
  • details of any money due from life insurance policies
  • details of any lump-sum due from pensions or burial clubs

Apply online

Most people take around 25-35 minutes to complete the form.

You cannot apply online if you:

  • do not have a permanent address
  • do not have a bank account and have agreed a way for the Department for Work and Pensions to pay you
  • are applying for someone who cannot manage their own affairs

You'll need to apply by phone or post if any of these apply to you.

If you're submitting a form that's late due to coronavirus (COVID-19), let us know by telling us in the 'Additional Information' box at the end of the form. You do not need to explain in detail, just tell us it's late due to coronavirus. Also, if you get any warning that your application is late when applying, ignore the warning and select 'continue with my application'.

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Apply by phone

Call Social Security Scotland on 0800 182 2222 to make your application over the phone. An advisor can help you make your application at your own pace.

If you're a British Sign Language user, you can use the Contact Scotland service to contact Social Security Scotland by video relay.

The call centre opening times are Monday to Friday, 8am to 6pm.

Apply by post

You can apply by filling in a paper form. Social Security Scotland has different forms to apply for the funeral of a:

This is because they do not need as much information when you apply for the funeral of a baby, child or young person who was 17 or under.

You and your data

If you want to know more about how Social Security Scotland use your data, you can read the privacy notice.

If you need any extra help

If you'd like someone else to help you fill in your application, call or visit your local Citizens Advice Bureau.

If you'd like support or want someone to talk to, find out more about support services available for bereaved parents.

If you'd like more information you can read advice about what to do when someone dies.

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