Help with benefits

Last updated: 17 October 2018

Benefits calculators

Work out what benefits you could get with an online calculator.

How benefits are paid

Find out about how and when your benefits are paid.

Benefit cap

The benefit cap is the limit on the total amount of benefit that most people aged between 16 and 64 can get.

Find out more about the benefit cap.

Budgeting Loans

A Budgeting Loan can help you pay for things like your rent, things you need at home and some debts.

Find out more Budgeting Loans.

Getting local benefits advice

If you need help with a benefits problem or cannot work out what you're entitled to, there are local organisations who can give you advice and support.

Your local council

Many local councils have welfare rights advisers who can:

  • tell you what benefits and other entitlements are available
  • carry out checks so you don't miss out on any benefits
  • help you complete forms
  • give advice and support if your application for a benefit is turned down or you do not get the amount you were expecting

Citizens Advice

0808 800 9060
Monday to Friday, 9am to 8pm
Saturday 10am to 2pm
Citizens Advice advisers give information on benefits and other issues like housing, debt and employment. Find a bureau near you.

Shelter Scotland

0808 800 4444 (Monday to Friday, 9am to 5pm)
Find a Shelter Scotland project near you for advice on benefits and other problems related to housing.

Age Scotland

0800 4 70 80 90 (24 hours)
Get benefits advice for older people at your nearest Age Scotland office.

Turn to Us

This charity helps people in financial hardship find advice on benefits, housing, jobs and legal issues.

Macmillan Cancer Support

0808 808 00 00 (Monday to Friday, 9am to 8pm)
Macmillan advisers offer benefits advice for people affected by cancer. Search for support in your local area and filter the search results to 'benefits advice services'.