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Apply for or renew a disabled person's bus pass

Apply for a disabled person's bus pass

Last updated
4 Apr 2025

Your National Entitlement Card (NEC) will be your bus pass. You can apply:

  • online – in all areas of Scotland
  • through Strathclyde Partnership for Transport (SPT) – if you live in one of the 12 local councils in the Glasgow and Strathclyde area
  • through your local council – if you live outside the Glasgow and Strathclyde area

Apply online

Apply for a disabled person's bus pass online at getyournec.scot.

This service is available in all areas of Scotland.

Apply through Strathclyde Partnership for Transport (SPT)

SPT manages bus pass applications for 12 local councils in the Glasgow and Strathclyde area.

You can apply through SPT if you live in:

  • Argyll and Bute
  • East Ayrshire
  • East Dunbartonshire
  • East Renfrewshire
  • Glasgow City
  • Inverclyde
  • North Ayrshire
  • North Lanarkshire
  • Renfrewshire
  • South Ayrshire
  • South Lanarkshire
  • West Dunbartonshire

You can apply by:

  • email
  • post
  • in person – you’ll need to make an appointment first

Visit the SPT website to find out how to apply through SPT.

Apply through your local council

If you live outside the Glasgow and Strathclyde area and cannot or do not want to apply online, you can apply through your local council.

How you can apply and how long it will take depends on each council. Your council will tell you the best way to apply in your area.

Aberdeen City Council Aberdeenshire Council Angus Council Clackmannanshire Council Comhairle nan Eilean Siar Dumfries and Galloway Council Dundee City Council East Lothian Council Edinburgh Council Falkirk Council Fife Council Highland Council Midlothian Council Moray Council Orkney Islands Council Perth and Kinross Council Scottish Borders Council Shetland Islands Council Stirling Council West Lothian Council

What you need to apply

You'll need:

  • a recent photo
  • proof of your current address
  • proof of disability
  • proof of eligibility for a companion – if you need to travel with a companion

Find out what proof you need on the Transport Scotland website.

If you’re applying online, you’ll also need:

  • a laptop, tablet, phone or other device with a camera
  • a myaccount – you can register if you do not already have one
  • proof of identity

Find out what you can use as proof of identity on nec.scot.

Help with your application

If you’re applying online

Once you’ve applied, you can sign into your account on getyournec.scot to check the status of your application.

If you need more help, visit the getyournec.scot Help Centre.

If you’re applying through SPT

Contact SPT by email or phone if you need help with your application.

Email

freebus@spt.co.uk

Phone

0141 333 3211

If you’re applying through your local council

Contact your local council if you need help with your application.

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