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Social Security Scotland

Apply for a Social Security Scotland benefit or find out what to do if you've already applied and need some more help.

  1. Best Start Grant and Best Start Foods

    How to apply for the School Age Payment, Early Learning Payment, Pregnancy and Baby Payment and a prepaid card to buy healthy food.

  2. Scottish Child Payment

    Find out about Scottish Child Payment, who can get it and how to apply.

  3. Funeral Support Payment

    Find out more about the Funeral Support Payment and burial costs.

  4. Young Carer Grant

    How to apply for Young Carer Grant, what happens after you've applied and how to get help from Social Security Scotland.

  5. Carer's Allowance Supplement

    Find information on Carer's Allowance Supplement, including what it is, who can get it and how it's paid.

  6. Job Start Payment

    Find out how to apply for Job Start Payment.

  7. Report benefit fraud in Scotland

    Use the online form to report someone you have reason to think is committing benefit fraud in Scotland.

  8. Get extra support applying for benefits in Scotland

    If you need help expressing your views when applying for Social Security Scotland benefits, you could get help from an independent advocate.

  9. Contact Social Security Scotland

    How to contact Social Security Scotland, give feedback or make a complaint.

  10. Contact from Social Security Scotland

    How to recognise when a text message or email from Social Security Scotland is genuine, and how to identify phishing or fake text messages or emails.

  11. Unacceptable actions policy of Social Security Scotland

    Information about how Social Security Scotland handles and processes unacceptable client actions

  12. Uploading your documents

    Find out how to upload your documents to Social Security Scotland.

  13. Acting on behalf of someone applying for benefits

    If you want to apply for a benefit on behalf of someone else, find out how.

  14. Privacy notice and data protection - Social Security Scotland

    Information on your rights under the Data Protection Act 2018 and General Data Protection Regulation (GDPR).

  15. Benefits if you leave Scotland or travel abroad

    Find out what happens to benefits if you leave Scotland or travel abroad.

  16. Child Disability Payment

    Information about Child Disability Payment including payment rates, who should apply, how to apply, what happens after you apply and what to do if you disagree with a decision.

  17. Complain about Social Security Scotland

    You can complain about Social Security Scotland in person, by phone, in writing, online or on social media.

  18. If you need help from Social Security Scotland

    How you can get support from Social Security Scotland by making an appointment with their Local Delivery service.

  19. Adult Disability Payment

    Adult Disability Payment is extra money to help you if you have a disability or long-term health condition that affects your everyday life.

  20. Social Security Scotland Satisfaction Survey for disability payments

    Find out about the Social Security Scotland Satisfaction Survey and how to complete it.

  21. Social Security Scotland Satisfaction Survey

    Find out about the Social Security Scotland satisfaction survey and how to complete it.

  22. If you disagree with Social Security Scotland's decision

    What to do if you disagree with Social Security Scotland's decision on your benefit application

  23. Request a re-determination by paper form

    You can use these forms to ask Social Security Scotland to look again at a benefit decision.

  24. Request an appeal by paper form

    You can use these forms to request an appeal of a Social Security Scotland benefit decision.

  25. Social Security Scotland Satisfaction Survey 5 family payments

    Find out about the Social Security Scotland satisfaction survey and how to complete it.

  26. Winter Heating Payment

    Find out about Winter Heating Payment, who automatically receives it and when to contact us.

  27. Automated decision making

    What automated decision making is and how it works for each benefit.

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