After you apply
When you've completed your online application you'll see an acknowledgement on the screen telling you your application has been accepted.
Track your application
48 hours after you've applied, you'll be able use the application tracker to see the progress of your application.
The acknowledgement will include an 18-digit application reference number. It will look something like this: 008171475060354444.
When you should receive your certificate
If you've correctly completed your application and supplied the right supporting documents, you should receive your basic disclosure certificate within 14 calendar days.
If Disclosure Scotland needs to speak to you about your application, they'll contact you using the contact details supplied in your application.
If you don't receive your certificate within 14 days of applying and you haven't heard from Disclosure Scotland, you can contact them to check what's happened.
You must include your 18-digit case reference number when you contact Disclosure Scotland.
You can get in touch: