Most of the time, you'll simply get a letter to let you know whether you're going to be paid Best Start Grant or Best Start Foods. This will be within 14 days of applying.
You can use our online form to apply for Best Start Grant and Best Start Foods.
If you've applied for both, you'll get one letter about Best Start Grant and another letter about Best Start Foods.
If you're going to get a Best Start Grant payment, it will be within 7 days of getting your Best Start Grant letter.
If you're getting Best Start Foods, you'll get your Best Start Foods card within 6 weeks of getting your Best Start Foods letter.
If Social Security Scotland need to ask you a question before they can finish checking your form, you'll be told this within 14 days of applying.
If you need to send a copy of a certificate or legal order
If you were told you need to send a copy of a certificate or legal order when you applied, you'll need to send this before Social Security Scotland can finish checking your form.
You should post the copy to:
Best Start Grant and Best Start Foods
PO Box 10300
You should check you've paid the right amount of postage before you send the copy of your certificate or legal order.
Try to send copies of certificates or legal orders, rather than originals.
Text message to confirm you've applied
If you asked for a text message to confirm Social Security Scotland have got your form, you'll get this text within a couple of hours of your form being received.
If you need to get in touch
Freephone: 0800 182 2222 Monday to Friday, 8am to 6pm
Social Security Scotland
PO Box 10303