Tell us your views about Social Security Scotland's complaint process
If you've been invited to complete the survey on Social Security Scotland’s complaint process, you can take part online using the button below and entering the password.
The password to access the survey can be found on the email or text message inviting you to take part.
Telephone
You can also complete the survey by calling the research helpline free on 0800 029 4974 (9am to 3pm, Monday to Friday).
Text phone
You can call using the 18001 prefix.
British Sign Language
You can use the contactSCOTLAND app to contact Social Security Scotland by video relay.
Another language
You can ask for phone line language interpretation by calling 0800 029 4974.