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A property factor manages common land in and around residential properties.

A property factor can carry out many jobs, such as:

  • arranging for maintenance, repairs and inspections
  • running a joint maintenance account and collecting payments from homeowners
  • setting up common insurance for the building
  • organising meetings for owners to make decisions about the building

The law requires property factors operating in Scotland to:

  • join the register of property factors before they can operate
  • follow a code of conduct once they've registered

This is to make sure every property factor meets a minimum set of standards, to protect the homeowners who use them.

The property factors register is run by the Scottish Government. Anyone applying to be a registered property factor must meet the entry requirements, including a 'fit and proper person' test.

Criminal offences

It's a criminal offence to work as a property factor if you're not registered and do not have a reasonable excuse. If you're convicted, you could be given a fine of up to £5,000, imprisoned for up to 6 months or both.

It's also a criminal offence to use a property factor registration number in any document or communication if you're not registered. If you're convicted, you could be fined up to £1,000.

Report an unregistered property factor

If you want to report an unregistered property factor, you can:

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