Appeal a Notice of Rejection
Last updated: 30 April 2019

After the decision


The tribunal will send you an email telling you that a decision has been made. You will need to sign in to the Parking and Bus Lane Tribunal for Scotland (PBLTS) website to see the decision.

Postal decisions

The tribunal will send you a written decision about your appeal.

The decision will be:

  • appeal won
  • appeal lost

Appeal won

This means you do not need to pay the ticket or your recovery fee may be refunded in car towing cases.

Appeal lost

You'll need to pay the ticket within 28 days of receiving the decision.

In car towing cases, this means your recovery fee will not be refunded.

If you do not pay within 28 days, the council will:

  • give you a 'Charge Certificate'
  • increase your penalty by 50% and you must pay it within 14 days
If you do not pay the Charge Certificate within 14 days, the council can take legal action to get the money.

Your ticket won't be 'paid' until the council receives the money. If you're paying by post you'll have to think about how long it'll take to arrive.

Can I take any further action?

You can not have a new appeal, but you may be able to:

  • make a complaint to the Scottish Public Services Ombudsman (SPSO) about the council
  • ask for a review of the adjudicators decision
  • ask for the decision to be reviewed in a court case called a 'Judicial Review'

Complain to the SPSO

If you're not happy with the response you've had from the council you can contact the SPSO. It's the final stage for complaints about councils.

You can contact SPSO via:

  • its website
  • telephone: 0800 377 7330
  • in person: 4 Melville Street, Edinburgh, EH3 7NS
  • in writing: FREEPOST EH641, Edinburgh, EH3 0BR

Review of adjudicators decision

For example a review of the adjudicators decision can take place when:

  • the decision was wrongly made due to an administrative error
  • you had 'good' reason for not attending your hearing or getting someone else to attend for you, e.g. you were taken into hospital on the day
  • new evidence became available after the decision which you could not have known about

Ask for the decision to be reviewed in a Judicial Review

You need legal advice if you want the decision to be reviewed in a 'Judicial Review'.

A 'Judicial Review' is when a judge considers whether a decision or action made by a public body was lawful. They look at the way a decision has been made, rather than the rights and wrongs of the judgement reached.

If you can't afford to pay a parking ticket or bus lane fine

If you can not afford to pay your parking or bus lane fine, Citizens Advice Scotland can give you advice on money, debt and the law.