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Get further help with EU citizens rights

Citizens Advice Scotland – EU Citizens’ Support Service

Phone: 0800 916 9847. Calls are free. 

Lines are open:

  • Monday - 9am to 1pm
  • Wednesday - 1pm to 5pm
  • Friday - 9am to 1pm

If you call outside these hours you can leave a voicemail and someone will contact you.

Staff can help you with:

  • information 
  • advice
  • help with late EUSS applications

EU citizens can get more help from Citizens Advice Scotland website.

Citizens' Rights Project

Contact by text message, WhatsApp, or phone on 07518 926137. 


Staff can help with:

  • information about EU citizens’ rights
  • late EUSS applications
  • Citizens' Rights Project events

They have multilingual staff and run information sessions in different languages. 

You can get more informaton on Citizens' Rights Project website

Where to get legal advice

You can get an immigration advisor or lawyer at:

Independent Monitoring Authority: Protecting EU citizens’ rights:

The EU-UK Withdrawal Agreement sets out the rights of EU citizens who were living in the UK before 1 January 2021.

The Independent Monitoring Authority (IMA)  helps to protect the rights of citizens from the EU, Iceland, Liechtenstein and Norway who came to live in the UK before 1 January 2021. It does not cover Swiss citizens. 
The IMA does 2 main things:

  • monitoring how UK public bodies are protecting EU citizens’ rights
  • promoting the effective implementation of citizens’ rights, such as helping public bodies to understand where things are going wrong so that they can put them right

You can report a complaint on the IMA website.

More information

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