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Contact the Client Panels team

You can contact the Client Panels research team in the following ways. This includes if you would like to change your details or leave the Client Panels.

Contact type Contact details
Online Use the Social Security Scotland Client Panels contact form.
Phone Freephone 0800 029 4974 (9am to 3pm, Monday to Friday).
Text phone If you're a text phone user, you can call using the 18001 prefix.
British Sign Language If you're a British Sign Language user, you can use the Contact Scotland service to contact Social Security Scotland by video relay.
Post Insights Research
PO Box 10303

Alternative languages and interpretation

You can ask for phone line language interpretation by calling 0800 029 4974.

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