Information

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How to apply

You can apply by:

  • filling in PDF application forms and emailing them to a case worker, or

  • contacting a case worker who will send you paper application forms in the post

Once you have received your forms you can complete them at your own pace. You do not have to send them all at once. 

For example, you can send it to your case worker and they will:

  • check it to see what’s left to do
  • answer any questions you might have
  • help you find any supporting documents you need
  •  let you know about other support available

Please read the "Help to apply" guidance as you go through the application. There is separate application guidance for next of kin applicants. 

You can also read about your rights under Scotland's Redress Scheme in the "Summary of options" document. 

Survivor applications

Apply by email

If you’d like to complete your application forms on your device, please download the application forms and guidance.

You can type directly into the PDF documents. When you’re ready, you can:

If you’d rather complete a paper application form, please contact a case worker who will send you one in the post. 

Apply by post

You can get a paper application form by contacting a case worker who will send you them in the post. 

Contact a case worker

 

For survivors:

Phone: 0808 175 0808 (freephone)

+ 44 131 297 6500 (international)

Email: apply@redress-scheme.scot

Lines are open Monday to Thursday, from 10am to 4pm (except Scottish public holidays).

There is an answering machine at other times, and if you leave a message we will get back to you as soon as we can.

When you’re ready, return your paper application form to a case worker at:

Redress
PO Box 24209
EDINBURGH
EH7 9GT

Warning

Please note that we cannot accept application forms or supporting documents on a USB stick. You must post or email your application form and documents instead. 

Next of kin applications 

Apply by email

You can apply for a next of kin payment by downloading the application form and guidance.

You can type directly into the PDF document. When you’re ready, you should:

Apply by post

Contact a case worker if you'd prefer to receive your application form and guidance in the post. 

Contact a case worker

 

For next of kin applicants:

Phone: 0808 281 7777(freephone)

+ 44 131 244 2542 (international)

Email: nextofkinteam@gov.scot

Lines are open Monday to Thursday, from 10am to 4pm (except Scottish public holidays).

There is an answering machine at other times, and if you leave a message we will get back to you as soon as we can.

When you're ready, please return your completed paper application form to:

Redress
PO Box 24210
EDINBURGH
EH7 9GT

Other formats

You can get Scotland’s Redress Scheme application and guidance in the following formats:

  • large print
  • braille
  • other languages

For more information and to request these formats, please contact a case worker. 

Pausing or withdrawing your application

You can pause or withdraw your application at any time before Redress Scotland has made a decision about your application.

To do this, please contact a case worker. 

You can find out more about pausing or withdrawing an application for Scotland’s Redress Scheme in the "Summary of options" document. 

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