Gas
If you smell gas or suspect a leak, phone the Gas Emergency Service.
Gas Emergency Service
Contact
Freephone
0800 111 999
Open 24 hours a day, 7 days a week.
British Sign Language
Report a gas emergency using Convo
Other gas supply problems
For all other gas supply problems, contact SGN.
Contact
Freephone
0800 912 1700
Open Monday to Friday, 8am to 8pm. Saturday 8am to 4pm.
Website
www.sgn.co.uk/Contact-SGN
Follow
X: @SGNgas
Facebook: SGNgas
Prepayment meter technical problems
If you have no gas due to prepayment meter technical problems, you can:
- get advice on the Advice Direct Scotland website
- contact Advice Direct Scotland
Contact
Freephone
0808 196 8660
Open Monday to Friday, 9am to 5pm.
Website
www.energyadvice.scot