Guide

Letting agent registration

Last updated: 7 November 2017

Training and qualifications

Before you can register you have to make sure that everyone in your business who needs to has the correct training.

Those who have to be trained as part of the registration process will need to have a - relevant qualification covering essential aspects of letting agency work at, or at the equivalent of, Scottish Credit and Qualifications Framework (SCQF) level 6 or above.

Those who already have a qualification which is over 3 years old, will also need to have done some additional training on letting agency work.

Who needs training?

If you're applying as a sole trader, the people who need the qualification, plus any necessary training are:

  • you
  • every person directly concerned with managing and supervising the day-to-day running of your letting agency work

If you're applying on behalf of a company, partnership or other body, the people who need the qualification, plus any necessary training are:

  • the person who holds the most senior position in the organisation's management structure (unless they aren't involved in the day-to-day running of the letting agency work)
  • every person directly concerned with managing and supervising the day-to-day running of the organisation's letting agency work

If you have an office where letting agency work is done and nobody in that office is listed above, there must be at least one person in that office who meets the training requirement.

If you're already qualified

If you already have a relevant qualification but you got it more than 3 years before you apply, you also need to have undertaken 20 hours of letting agency work training over the last 3 years.

This must include at least 15 hours of formal training which could consist of:

  • courses
  • conferences
  • lectures
  • seminars
  • webinars

You should have a documented evidence (like a certificate) showing that you got the training or that you delivered it.

The rest of the hours needed can be informal training. This may include:

  • work shadowing and coaching
  • informal learning within your company
  • interactive discussions with experts
  • informal teaching for others
  • reading and writing articles on letting agency work

Organisations based outside Scotland

If a business outside Scotland is doing letting agency work (as defined in the Act) in Scotland, the offices where this work is undertaken will need to have someone qualified even if they are not in Scotland.

As part of the registration process, you will have to say who in your business has to be qualified and show proof they have the qualification.

Getting the qualification

Anyone who has to be qualified as part of the registration process will need to have a relevant qualification covering essential aspects of letting agency work at Scottish Credit and Qualifications Framework (SCQF) level 6 or above.

There are currently three programmes leading to qualifications that are considered acceptable. They are:

MRICS qualification

Members of the Royal Institute of Chartered Surveyors (MRICS) may have qualifications that are considered acceptable for letting agent registration, but only if they:

  • attained their MRICS qualification through the residential pathway
  • qualified in Scotland after 2006

They also need to have undertaken the following competencies as part of their Assessment of Professional Competence (APC):

  • leasing and letting
  • either landlord and tenant, housing aid and advice, housing management and policy, or property management
  • accounting principles and procedures
  • housing maintenance repairs and improvements;
  • client care
  • communication and negotiation
  • dispute resolution
  • conduct, rules and ethics

Any RICS professionals who haven't covered all the above competencies will need to do additional training to meet the minimum standards for registration.

If you're an MRICS qualified professional and you covered the above competencies in Scotland but did so through a different pathway, you may still be eligible. Email scotland@rics.org for clarification.

More information can be found on the RICS website.

Letting agent registration
Training and qualifications