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If you're homeless or have nowhere safe to stay

You do not have to be sleeping on the street to be homeless. You might have a roof over your head and still be homeless if you're:

  • temporarily staying with friends or family
  • staying in a hostel
  • living in overcrowded conditions
  • living somewhere unsafe
  • living in poor conditions that affect your health

Where to get help

Your local council

Your local council has a legal duty to give advice about homelessness and how to prevent it.

It must also provide you with temporary accommodation if you need it.

Aberdeen City CouncilAberdeenshire CouncilAngus CouncilArgyll and Bute CouncilClackmannanshire CouncilComhairle nan Eilean Siar (Western Isles Council)Dumfries and Galloway CouncilDundee City CouncilEast Ayrshire CouncilEast Dunbartonshire CouncilEast Lothian CouncilEast Renfrewshire CouncilEdinburgh CouncilFalkirk CouncilFife CouncilGlasgow City CouncilThe Highland CouncilInverclyde CouncilMidlothian CouncilMoray CouncilNorth Ayrshire CouncilNorth Lanarkshire CouncilOrkney Islands CouncilPerth & Kinross CouncilRenfrewshire CouncilScottish Borders CouncilShetland CouncilSouth Ayrshire CouncilSouth Lanarkshire CouncilStirling CouncilWest Dunbartonshire CouncilWest Lothian Council

More advice

Simon Community Scotland

If you're rough sleeping or concerned about someone rough sleeping, you can phone Simon Community Scotland's 24-hour helplines for Glasgow and Edinburgh:

  • Glasgow: phone 0800 027 7466
  • Edinburgh: phone 0808 1782323

Shelter Scotland

You can call Shelter Scotland's free helpline on 0808 800 4444.

The opening times are Monday to Friday, 9am to 5pm. It's closed on bank holidays.

An adviser can:

  • give you immediate advice
  • tell you your rights
  • link you up with specialist or local services

You can find also more information and advice about homelessness on the Shelter Scotland website.

Citizens Advice Scotland

Your nearest Citizens Advice Bureau can give you free, confidential advice on homelessness, housing and benefits.

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