Getting a pitch on a Gypsy/Traveller council site

You have certain rights when you get a pitch on a council-run site.

If you have problems, speak to the council’s Gypsy/Traveller liaison officer. This is someone employed by the council to make sure your needs are met.

Getting a written tenancy agreement

The council must give you a written tenancy agreement. This is a contract that explains your rights and responsibilities.

It should tell you things like:

  • how much pitch fees are
  • what to do with your bins and rubbish
  • how to report repairs needing done
  • how long you can spend away from the site travelling
  • what happens if you break the site rules
  • how much warning you need to give before you leave a pitch

If you do not get a tenancy agreement, speak to the council’s Gypsy/Traveller liaison officer.

Standards the council site should meet

All council sites must meet certain standards.

If the site or pitch is below these standards, speak to the site manager or the council’s Gypsy/Traveller liaison officer.

If this does not fix things, you can make a complaint to the council. Your tenancy agreement should explain how to do this.

Site standards

The council should make sure that:

  • all roads and paths are good quality and well maintained
  • all roads are safe to use, with speed limits and speedbumps if necessary
  • there is enough lighting in shared areas of the site

Pitch standards

The council should make sure each pitch has: 

  • an area of hard ground for at least one caravan and car or van
  • a bathroom, toilet and kitchen – this can be an amenity block or a static caravan
  • proper drainage facilities

Amenity block standards

If the pitch has an amenity block, the council should make sure it’s in good condition. It should not have any leaks or damp.

It should have:

  • clean running water, with hot and cold water at all sinks
  • storage cabinets and worktops for storing and preparing food
  • an electricity supply with sockets available, that is checked by an electrician at least every 5 years
  • an energy efficiency rating of band E or better

Fire and gas safety standards

The council should make sure the amenity block has:

  • a smoke alarm and heat alarm in the kitchen 
  • a smoke alarm in any living room
  • a carbon monoxide detector in any room with a carbon fuelled appliance, such as a heater or boiler

The council should make sure any gas supply or equipment gets an annual gas safety check from a registered engineer.

More details on the standards

Check the full list of site standards on gov.scot.

Paying pitch fees and council tax

You’ll have to pay pitch fees and council tax.

If you’re on a low income, you could get:

  • benefits to help pay the fees
  • a council tax reduction, so that you can pay less

The site manager or the council’s Gypsy/Traveller liaison officer can help you apply for these.

Passing on your tenancy if you die

If you have a tenancy on a council site when you die, the pitch can be given to:

  • your spouse or civil partner who lives with you
  • a member of your family who lives with you

How to access local services

Registering with a GP practice

You can register with the local doctor. You must not be stopped from registering because you do not live in the area permanently. 

Find a nearby GP practice on the NHS Inform website.

Getting education

You can get advice on local schools and getting an education from the Scottish Travellers Education Project.

Visit the Scottish Travellers Education Project website.

If you’re being asked to leave

The council can only make you leave the site if:

  • you gave the council false information to get the pitch
  • you break any rules in your tenancy agreement, including not paying your rent
  • you’ve been away from the pitch for 7 weeks in a row without telling the site manager you’d be away

You must get warning in writing. You must get 28 days’ notice to give you time to leave.

You should be able to appeal against the council ending your tenancy.

You can also go to court to challenge it if you think you should get to stay.

Getting advice and advocacy

You can get free independent advice from:

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