Feedback
We use your feedback to improve the information and access to services on mygov.scot.
Depending on what you want to say, different teams will help with your query.
Disclosure Scotland (criminal record checks)
Contact Disclosure Scotland about any issues with:
- basic disclosure
- standard disclosure
- enhanced disclosure
- the Protecting Vulnerable Groups scheme
Email: response@disclosurescotland.gov.scot
Phone: 0300 020 0040
Monday to Friday 9am to 1pm
Find out about call charges
Go to the Disclosure Scotland privacy page for details on how they use personal information sent to their email address.
Social Security Scotland (benefits and benefit fraud)
For all queries about benefits contact Social Security Scotland by web chat, phone or post.
Myaccount
The Improvement Service runs myaccount. They work closely with local councils.
Help with myaccount
Frequently asked questions about myaccount.
Report a problem with myaccount by raising a support request.
Crisis Grant, Self-Isolation Support Grant or Community Care Grant
For queries about grants from the Scottish Welfare Fund, you need to contact the local council you applied to.
EMA, school meals, clothing grants, bus passes and blue badges
Your local council deals with all these services.
Any other comment about mygov.scot
Let us know what you think of mygov.scot by email at: digital-publishing@gov.scot
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Go to our privacy page for details on how we use personal information sent to the feedback email address.
