Feedback

Last updated: 2 December 2020

We use your feedback to improve the information and access to services on mygov.scot.

Depending on what you want to say, different teams will help with your query.

Contact Disclosure Scotland about any issues with:

  • basic disclosure
  • standard disclosure
  • enhanced disclosure
  • the Protecting Vulnerable Groups scheme

Email: response@disclosurescotland.gov.scot

Phone: 0300 020 0040
Monday to Friday 9am to 1pm
Find out about call charges

Go to the Disclosure Scotland privacy page for details on how they use personal information sent to their email address.

For all queries about benefits contact Social Security Scotland by web chat, phone or post.

The Improvement Service runs myaccount. They work closely with local councils.

Help with myaccount

Frequently asked questions about myaccount.

Report a problem with myaccount by raising a support request.

For queries about grants from the Scottish Welfare Fund, you need to contact the local council you applied to.

Your local council deals with all these services.

Find and contact your local council.

Let us know what you think of mygov.scot by email at: digital-publishing@gov.scot

You can also leave anonymous feedback on specific pages using the 'Was this helpful?' box at the bottom of most pages.

Go to our privacy page for details on how we use personal information sent to the feedback email address.