Disputes with the owner on a mobile home site
You can get help with a contract dispute between you and the site owner, if you cannot resolve it together.
If the site owner is not following their site licence terms, you can report this to the local council.
Getting mediation
If there’s a residents’ association on site, you can get advice and support from the Scottish Confederation of Park Home Residents Associations.
You can also get mediation support from the Holiday and Residential Parks Association, if the site owner is a member.
They cannot decide for you, but they can help you reach an agreement in a dispute.
There are other steps you can take to avoid going to court.
Taking legal action
If the site owner is breaching the written statement, you can take legal action in court.
You may be able to do this through an informal court process called simple procedure. Get information on simple procedure on the Scottish Courts website.
Getting legal advice from a solicitor can help you decide whether to take legal action.
Disputes about energy bill charges
There’s a limit to the maximum price that a site owner can resell gas and electricity to you. They can only charge you for the price paid per unit of energy plus the fixed standing charge.
They cannot profit from any charges they include.
You can:
- get more information on the OFGEM website
- raise problems with energy bills with the Energy Ombudsman
- get free advice on consumer rights from Advice Direct Scotland
Getting independent advice
You can get independent advice from: