Apply to connect to the public water network
You'll need to apply to Scottish Water by completing a Water Connection Application form.
To get the form:
- download it on the Scottish Water website
- call Scottish Water for free on 0800 0778 778
- email DevelopmentOperations@scottishwater.co.uk
Water quality checks
Good water quality is important for your health. Before connecting your property to the public water network, Scottish Water will check that you will have enough tap water and that it will be a good quality. In some cases, they may make improvements before connecting you.
Scottish Water will check:
- that there's enough water in their system to cope with the extra connection
- that your pipework meets certain standards, does not leak and will not risk the water quality of the public water main
If Scottish Water will not connect you to the public water system
You can appeal if Scottish Water refuses to connect you to the mains water system. Find out how to appeal a decision made by Scottish Water.
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