Guide

Transport help for older or disabled people

Last updated: 25 May 2017

If you can't get a bus

If you're unable to get a bus and need help with transport, for example - to get to a doctors appointment – community transport options may be available to you.

Community transport

Visit Community Transport Online to search for help in your area. Or alternatively:

Dial-a-Bus

Dial-a-Bus schemes are designed to help people who have difficulty using standard buses.

Advantages of a Dial-a-Bus include:

  • they're wheelchair-accessible, with low floor ramp access at the front of the vehicle
  • you'll be picked up and dropped off as near as possible to your home and destination
  • the driver can assist you on and off the bus
  • they can take you to and from train stations

Dial-a-Ride

Dial-a-Ride provides a door-to-door transport service for people with limited mobility who are unable to use ordinary bus services.

The vehicles are specially adapted to carry wheelchair users and other passengers safely and comfortably.

Contact your local council to see if there's a Dial-a-Ride or Dial-a-Bus scheme in your area and if you're eligible.

Access to work scheme

You may be entitled to help with fares to work if you can't use public transport. Visit GOV.UK to check if you're eligible.

Transport help for older or disabled people
If you can't get a bus