Report a problem with a medicine or medical device

Last updated: 16 January 2020

Report a suspected problem ('adverse incident') with a medicine or medical device as soon as possible. For example, if:

  • a medicine causes side effects, doesn't work properly or is poor quality
  • someone is injured (or almost injured) by a medical device, either because its labelling or instructions aren't clear, it's broken or has been misused
  • you think the medicine or medical device is fake or counterfeit

Report an adverse incident with a:

Call 999 if you or someone needs urgent medical help.