You can apply for a refund if:
- repayments were taken but you earned less than the salary threshold
- you think you've repaid in full
You'll need to contact the Student Loans Company (SLC) and post them photocopies of your:
- payslips for the financial year
You'll also need to send them your bank details (sort code and account number).
If you've overpaid
SLC will let HM Revenue and Customs (HMRC) know to stop taking payments. But you may have more payments taken before HMRC makes the change.
To get your refund you'll need to wait until the end of the tax year and then contact SLC again.
You can use the balance calculator to work out how much you've got left to pay. Log into your account on the SLC website to do this.
Switch your payment method
When you've almost paid your loan off, you can make your repayments by monthly Direct Debit. You can do this from when you're due to finish repaying within 23 months.
Contact the Student Loans Company
If your course began during or after 1998, contact the Student Loan Company on 0300 100 0611.
Phone lines are open Mon to Fri from 8am to 8pm and 9am to 4pm on Saturday.
If your course began before 1998, contact the SLC on the same number. Ask for help to find the right organisation.
If you're living or working abroad
If you're living or working abroad contact the Student Loans Company on +44 141 243 3660.
Phone lines are open Mon to Fri from 8am to 8pm and Saturday 9am to 4pm.
Find out about call charges on the GOV.UK website.