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If you owe your landlord rent and they want to evict you

During coronavirus you must still pay your rent. Get help if you are experiencing financial difficulties as a result of coronavirus.

You'll be in rent arrears if you fall behind with your rent payments to your landlord. If you owe rent arrears, you should talk to your landlord so that you can work together to avoid the need for eviction.

If your landlord wants to evict you, they must follow the legal eviction process. If they want to evict you because you owe them rent, there are 3 more steps landlords must take before starting the eviction process.

The rent owed must be from rent payments not made, in part or in full, on or after 27 May 2020.

The landlord does not need to take these steps if either:

  • your landlord gave you notice to leave before 7 April 2020
  • the money you owe is from rent arrears before 27 May 2020

Landlords must follow 3 steps before they can start the eviction process

1. Landlords should send you clear information that explains:

  • the terms of your tenancy agreement
  • how much rent you owe (the rent arrears)
  • your rights as part of the legal process to take a property back from a tenant
  • where you can get free information and advice on financial support and debt management

2. Landlords should make reasonable efforts to agree a repayment plan with you. This should include how you'll make payments to the landlord for both:

  • future rent payments
  • the rent you owe from missed payments

3. Landlords should give reasonable consideration to:

  • anything you're doing which may help you to pay (in full or some of) the rent owed within a reasonable time
  • whether you've complied with the terms of any agreed payment plan so far
  • any changes to your circumstances which will affect your ability to meet the agreed plan

How this is used in an eviction order decision

The landlord should record in writing the steps they take to meet these requirements (for example as letters or emails). If the landlord wants to apply for an eviction order, after the notice period, the First Tier Tribunal (Housing and Property Chamber) will ask to see these records.

The Tribunal will look at this evidence to decide if the landlord acted reasonably. This is part of what the Tribunal needs to decide if an eviction can happen or not.

You can read the full guidance on steps landlords should take for eviction action on the grounds of rent arrears during coronavirus on

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