Privacy statement for Self-Isolation Support Grant PCR test booking
The Self-Isolation Support Grant (SISG) is for people that have to self-isolate with Covid symptoms and are either:
- earning less than the real living wage
- on a low income benefit
A PCR test must confirm your symptoms are Covid.
If the Self-Isolation Support Grant checker tells you to book a PCR, you can apply for a PCR test through the Scottish Government booking form.
Your local council makes the decision to award the grant. They need to know if you have a positive PCR test result.
Scottish Government uses the booking form to collect your information using software from G-Cloud 12 (GovForms.co.uk). GovForms.co.uk do not have access to your data.
Anyone that cannot access or use the form can call the National Contact Centre (NCC) helpline on 0800 030 8012 or 119. The NCC is a part of NHS National Services Scotland (NHS NSS).
What information we collect
We collect your:
- full name
- date of birth
- address and post code
- mobile phone number
- email address
- gender (you can choose not to share this)
- ethnicity (you can choose not to share this)
- CHI number (you can choose not to share this)
Sharing your information
We share your information with NHS National Services Scotland (NHS NSS).
NHS NSS use your information to:
- get a PCR test sent to you
- send your result to you by text and email (after you return the test)
- confirm your result with your local council
Lawful basis for us to use your information
We collect and share your personal data for this use on the ‘lawful basis’ that it is either:
- necessary for us to carry out a task in the public interest
- in the exercise of official authority vested in the Scottish Government (the controller)
As described in Article 6(1)(e) and Article 9 of the UK General Data protection Regulation (UK GDPR).
How long we keep your information
We will keep your personal data for six months after you submit the form.
NHS NSS will keep your personal data for no longer than 30 days to process applications.
How we store this information
Your information is stored in secure Scottish Government servers in the UK.
GovForms.co.uk do not have permission to view, use, modify or sell your data.
NHS NSS will have access to this server to process PCR tests and confirm results with you and your local council.
Information you give us about other people
If you have to share anyone else's details on this form, make sure you tell them you have given their information to the Scottish Government.
We will only use this information to process your application. If they want any more information on how we will use their information, they can call the National Contact Centre (NCC) helpline on 0800 030 8012 or 119.
Your data protection rights
You have the right to:
- know how we use your data through this privacy notice
- see your information – through a subject access request
- improve your data – if you think the information we have is inaccurate or incomplete
- delete your information – if you do not want us to use your data anymore
- limit what we do with your data – depending on the circumstances
- stop us using your data – depending on the circumstances
We do not make any automated decisions with your data.
Not all rights apply all of the time. For example, where there’s a legal requirement for us to use your personal data, we would not be able to erase your data from our systems. All requests will be considered on a case-by-case basis.
If you have any questions you can contact the Scottish Government Data Protection Team at firstname.lastname@example.org.
How to complain
If you're unhappy with how we've used your data, raise your complaint with our
Data Protection Officer (DPO) first:
AddressData Protection Officer Victoria Quay Commercial Street Edinburgh EH6 6QQ
Information Commissioner's Office
If you're still unhappy with how we've used your data after speaking to the DPO, you can complain to the Information Commissioner's Office:
AddressThe Information Commissioner Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
0303 123 1113
The ICO is the supervisory authority responsible for data protection in the UK. Find out about how the ICO handles complaints
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