Complain about a prison

Last updated: 13 March 2018

If you want to complain about a prison, or a member of Scottish Prison Service staff, contact the prison first.

If your complaint isn't resolved, you can complain to the Scottish Prison Service.

Visit the Scottish Prison Service website for information about:

  • what you can complain to the Scottish Prison Service about
  • how they'll deal with your complaint
  • what to do if you're unhappy with their response to your complaint