Guide

IT and running a business online
Last updated: 7 January 2019

IT for customer management

Business Gateway has a guide on having a Customer Relationship Management (CRM) system for your business.

It includes information on:

  • learning more about your customers' needs and behaviours
  • developing stronger relationships with your customers
  • increasing sales

Scottish Enterprise's ICT team can help with your CRM. They can also give advice on increasing your business' digital presence.

Find out more about getting ICT expert support.