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Using your card

Your National Entitlement Card qualifies you for free bus travel and concessions on other public transport.

If you're travelling with a companion they also qualify for free travel, in certain circumstances.


Use your National Entitlement Card to get a ticket in advance or on the bus. You need to collect advance tickets in person.

When you get on the bus place your card on the electronic machine with your photo facing up.

If there's not an electronic ticket machine show your card to the driver.

Tell the driver your stop. The driver will help you if you need it.

Remember you can only use your most recently issued National Entitlement Card on the bus. Any other cards will not work and you will not be allowed free bus travel.


You can travel free on Edinburgh trams if your Scottish National Entitlement Card was issued by the City of Edinburgh Council.

You cannot use Scottish National Entitlement Cards issued by other councils on tram services.

Get further information on travelling by tram in Edinburgh on the Transport for Edinburgh website.

If you're visually impaired

If you're registered blind or have a visual impairment, you're entitled to use your card for free bus travel. You can also get concessions on train, Edinburgh tram and ferry travel within Scotland.

If you also have the eye symbol on your National Entitlement Card you're entitled to:

  • free standard class rail travel across Scotland
  • free standard class rail travel on journeys to and from Berwick-upon-Tweed and Carlisle
  • free Edinburgh tram travel
  • concessions on ferry journeys throughout Scotland

Please contact the service operator for further information.

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