If your National Entitlement Card has been:
You can contact your local council to get a new one.
They'll cancel your existing card and send you a replacement directly by post. Make sure they have your most recent address.
Visit your local council's website Choose your local council Aberdeen City Council Aberdeenshire Council Angus Council Argyll and Bute Council Clackmannanshire Council Comhairle nan Eilean Siar (Western Isles Council) Dumfries and Galloway Council Dundee City Council East Ayrshire Council East Dunbartonshire Council East Lothian Council East Renfrewshire Council Edinburgh Council Falkirk Council Fife Council Glasgow City Council The Highland Council Inverclyde Council Midlothian Council Moray Council North Ayrshire Council North Lanarkshire Council Orkney Islands Council Perth & Kinross Council Renfrewshire Council Scottish Borders Council South Ayrshire Council South Lanarkshire Council Shetland Council Stirling Council West Dunbartonshire Council West Lothian Council
If you have not got your replacement card within 2 weeks, contact your local council for an update.
If you find your old card after getting your replacement, you should destroy it. You can destroy your card by cutting it up with scissors.