Tell Social Security Scotland about a change

When telling Social Security Scotland about a change, you'll need:

You can find your National Insurance number on your:

If you cannot find your National Insurance number, contact Social Security Scotland free.

How to tell Social Security Scotland

If you want to get Carer Additional Person Payment, answer a few question to find out how to report that you're caring for an additional person.

You can use the online form to tell Social Security Scotland about changes to:

You can also use the online form if you or a person you care for have a terminal illness and you want to be paid weekly in advance

Report a change

Call Social Security Scotland free to tell them about any change over the phone.

The following can only be reported by phone:

you do not have a permanent address
you're moving to an address outside the UK
you do not have a bank account and want to be paid in the way you have agreed with the Department for Work and Pensions
you're reporting a change in your payment details
you’re moving out of, or into, alternative accommodation such as a care home, hospital, rehabilitation centre, legal detention or hospice
you're reporting a change for someone who cannot manage their own affairs and you're their appointee
you're reporting a change to the benefits of a person you care for gets
you want to end your award

You can download and complete a form to tell Social Security Scotland about any changes to:

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