Business rates appeals

Last updated: 1 May 2018

Submitting an appeal

Before you appeal

Contact your local assessor's office to discuss your valuation informally. This may change how much you pay for your business rates. There is no charge for any information the assessor gives you and they will be able to explain how the rateable value for your property was calculated. They may need to visit your property to check details and they will change your rateable value if it's wrong.

The majority of cases can be resolved at this stage, without incurring any cost.

You can also get a free 30 minute consultation with a local rating surveyor by calling the Royal Institution of Chartered Surveyors Enquiry Line on 0870 333 1600.

How to appeal

You can submit an appeal online, in writing or by email, to your local assessor.

Material changes

A material change can change your property's rateable value. Material changes may include:

  • physical changes to your property
  • new roads or changes to access routes

If the assessor becomes aware of a material change, they will look at how it affects the rental value and whether this means the rateable value needs to be adjusted.

Appeal deadlines

The last date for lodging an appeal is within 6 months of the date of issue of the assessor's Valuation Notice (this provides the new rateable value after a revaluation).

New owners or occupiers have 6 months from when they bought or rented the property to lodge an appeal.

You can also lodge an appeal whenever a material change occurs. You must continue to pay the existing business rates during the appeal. If you are successful, your council will pay back any overpayment. Interest on those amounts, based on the current Bank of England base rate, may also be applied.

Business rates appeals
Submitting an appeal